Translating your online shop to Polish

Translating your online shop to Polish

If you have an e-commerce business, translating your online shop to Polish could help you increase your sales and customer base. With a stable and growing economy, Poland is of increasing interest to global retailers. And when you consider that 20,000,000 Poles live outside of Poland, there is a huge untapped market awaiting online retail businesses.

Recently, I have started translating blog articles for Badoo, a well-known company that aims to reach Polish communities worldwide. I believe that online retailers should also embrace the opportunities available by targeting a Polish audience – and translation is the key.

What are the benefits of attracting Polish customers?

Put simply, you will have access to millions of new customers and a growing market. During the first quarter of 2022, Poland’s GDP was expected to be significantly higher than the EU over the coming year with a forecast of 5.5%. Known for its diverse economy, macroeconomic stability and infrastructure investments, Poland is a highly attractive market.

Although the average income in Poland is still below the EU average, unemployment is very low in comparison, but it’s estimated that 54,000 people in Poland have management jobs.

Poles are increasingly receiving salaries with more disposable income and the ability to spend more on products. However, this only accounts for residents of Poland alone. Imagine the possibilities of selling to Poles based across the globe? The conclusion: by forgetting about Polish customers, you could be missing out on millions of sales.

The Polish customer

Understanding how the Polish customer thinks and what affects their purchasing decisions will help you translate your products into attractive items people want to buy.

According to one study (“Market diversity in the times of the new consumer”, MAM platform), the Polish customer is a rational thinker who will change stores to find better offers. They weigh value by equally comparing price with quality. As a result, they are less likely to be loyal to one particular brand, which means online retailers need to earn their trust.

  • 84% - buy online at least once a month
  • 40% - are aged between 15 and 24 years
  • 35% - are aged between 25 and 35 years
  • 16% - require knowledge of the seller before purchasing.
  • 10% - enjoy a personalized offering

For more detailed demographic insights, read our previous blog, 27 million potential customers are waiting for you to open your store in Poland.

Poles prefer to know who they are buying from, especially when it comes to online transactions. Without effective website translation into Polish, customers may become wary and choose to buy elsewhere. Marketing messages need to be relevant and impactful, customized to the Polish speaker. Social media posts need to talk to people in their own language with an appropriate cultural understanding and awareness of social nuances.

Polish translation for e-commerce

Translation is not just about converting words into Polish; it is also important to ensure “localization”, so your marketing is relevant to Poles. When you localize your marketing content, you are ensuring a suitable cultural context to resonate with the Polish customer.

Consider the different areas of your e-commerce store. If you want to gain Polish customers, translate your website content, blogs, social media content, shop and product descriptions. Pay attention to your Polish customers using an interactive, personalized approach.

When it comes to paid social media advertising, make sure adverts are also localized and targeted correctly to a Polish audience. Online retailers who use a customized approach to their paid social adverts tend to see a greater reach and impact.

As an online retailer, it is worth selling through the platform. Similar to Amazon and eBay, this is the e-commerce marketplace leader in Poland with an estimated 20 million users. 75% of Poles prefer buying online because it gives them 24/7 access to products.

If your e-commerce business has not been translated into Polish, you will be missing out on immediate sales. By choosing to ignore this important market for the long term, your online store will also miss out on a valuable, growing customer base that could provide repeat business for many years to come.


Looking for an experienced e-commerce translator, who can help you sell products to Polish people anywhere in the world? Get in touch today.


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